Troubleshooting

IPS Troubleshooting Guide

1min

See the table below for common issues as well as possible solutions.
We highly recommend recapping all old consoles 15+ years old. This can resolve many issues you will experience when installing modern screens and is essential to keeping your console well maintained and fully operational. 
Problem
Solution
Display flickers, image looks fine otherwise
Rotate the potentiometer for display voltage adjustment. This is present on all Game Boys and is typically accessible via the battery compartment. 
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Be sure to only turn the potentiometer screw with very gentle force. If you apply too much force you may damage the potentiometer.
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Reach out to us at support@handheldlegend.com if you're unsure where to find this adjustment location.
No display on screen
Clean all connection points with a soft bristle brush and 99% IPA. Ensure all connections are secure and fully inserted. Go over all ribbon cables and connectors to check for damage such as ripped cables or broken connectors.
OSD Battery indicator is not functioning
If you're using a LiPo battery mod such as CleanJuice (or any other LiPo battery mod), the battery indicator will not be accurate as it is designed to work with the voltage drop curves of standard AA batteries. This is likely functioning as intended. If you are using AA batteries, ensure that all necessary wires are soldered according to the IPS install guide for your specific product.
System will not boot with the IPS display plugged in
Check all connections to ensure nothing is shorting. Ensure all ribbon cables are inserted in the proper orientation. If you're still not getting power, clean your power switch and consider replacing the original electrolytic capacitors for your console.
Screen is cracked or damaged upon doing dry test﻿
Reach out to us at support@handheldlegend.com with images of the damage. 
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Updated 03 Mar 2023

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Problem	Solution
Display flickers, image looks fine otherwise	Rotate the potentiometer for display voltage adjustment. This is present on all Game Boys and is typically accessible via the battery compartment. Be sure to only turn the potentiometer screw with very gentle force. If you apply too much force you may damage the potentiometer. Reach out to us at support@handheldlegend.com if you're unsure where to find this adjustment location.
No display on screen	Clean all connection points with a soft bristle brush and 99% IPA. Ensure all connections are secure and fully inserted. Go over all ribbon cables and connectors to check for damage such as ripped cables or broken connectors.
OSD Battery indicator is not functioning	If you're using a LiPo battery mod such as CleanJuice (or any other LiPo battery mod), the battery indicator will not be accurate as it is designed to work with the voltage drop curves of standard AA batteries. This is likely functioning as intended. If you are using AA batteries, ensure that all necessary wires are soldered according to the IPS install guide for your specific product.
System will not boot with the IPS display plugged in	Check all connections to ensure nothing is shorting. Ensure all ribbon cables are inserted in the proper orientation. If you're still not getting power, clean your power switch and consider replacing the original electrolytic capacitors for your console.
Screen is cracked or damaged upon doing dry test	Reach out to us at support@handheldlegend.com with images of the damage.